GROUNDSPACE
Effective Date: June 16, 2026 | Last Updated: June 16, 2026
Groundspace LLC ("Groundspace," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use Groundspace, including our website, mobile application, AI-powered features, voice features, guided experiences, and related services.
By using Groundspace, you agree to the practices described in this Privacy Policy.
Groundspace is a digital wellness and personal clarity platform designed to help users reflect, process thoughts, organize emotions, and find a calmer way forward through AI-powered conversation, guided experiences, voice-based features, and personal growth tools.
Groundspace is not therapy, medical care, crisis support, or a substitute for professional mental health, medical, legal, or financial advice.
If you are experiencing a medical emergency, mental health crisis, or thoughts of harming yourself or others, please call emergency services immediately or contact a qualified crisis support service in your country.
We may collect the following types of information:
When you create an account or sign in, we may collect information such as:
We use a third-party authentication provider, Supabase, to help manage account creation, login, and user authentication. This provider describes its own collection and use of personal information in its privacy policy.
Groundspace may collect the content you choose to provide while using the service, including:
Because Groundspace is designed for personal reflection, the information you provide may include sensitive or personal thoughts. Please only share information you are comfortable providing through the service.
When you use AI-powered features, your messages, prompts, and related context may be processed by artificial intelligence service providers to generate responses. We use this information to provide the core Groundspace experience, improve reliability, maintain safety, and deliver personalized responses where applicable.
We may collect technical and usage information such as:
This helps us maintain, secure, improve, and troubleshoot Groundspace.
If you purchase a subscription or paid feature, payment information may be processed by third-party payment providers, such as Apple, Stripe, or other payment processors. Groundspace does not store full credit card numbers. Payment providers may collect and process payment details according to their own privacy policies and terms.
If you contact us for support, feedback, or business inquiries, we may collect your name, email address, message content, and any information you choose to provide.
We use the information we collect to:
Groundspace uses artificial intelligence to generate responses based on the information you provide. When you use AI features, your messages or inputs may be sent to third-party AI providers for processing. These providers help generate responses, improve safety, and support the functionality of the service.
AI-generated responses may not always be accurate, complete, or appropriate for every situation. You should not rely on Groundspace for emergency, medical, legal, financial, or professional advice.
If you use voice features, Groundspace may process audio recordings, transcriptions, or voice-related data to provide voice-based interaction. By using voice features, you consent to the collection and processing of your audio as described in this section.
Depending on how the feature is configured, audio may be:
We do not intend for users to submit highly sensitive personal information through voice features unless they are comfortable doing so.
We do not sell your personal information.
We may share information with trusted service providers who help us operate Groundspace, including providers for:
These service providers may only access information as needed to perform services for us.
We may also disclose information if required to:
We retain information for as long as reasonably necessary to provide Groundspace, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and improve our services. Account data is generally retained while your account is active and for a reasonable period after deletion for legal, security, and operational purposes.
Some information may be deleted sooner, while other information may be retained longer if required for security, legal, accounting, or operational reasons. You may request deletion of your account or certain personal information by contacting us.
Depending on your location, you may have rights to:
To make a privacy request, contact us at:
Email: support@groundspace.co
We may need to verify your identity before fulfilling certain requests.
If you use the Groundspace mobile app, we may send you push notifications such as reminders, check-in prompts, or updates about your experience. You can control push notifications at any time through your device settings. On iOS, go to Settings → Notifications → Groundspace. On Android, go to Settings → Apps → Groundspace → Notifications. Disabling push notifications will not affect your ability to use the core features of the app.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you specific rights regarding your personal information.
Your California rights include:
To make a California privacy request, contact us at: support@groundspace.co
We will respond to verified requests within 45 days. We may extend this period by an additional 45 days where reasonably necessary and will notify you of any extension. You may designate an authorized agent to make a request on your behalf. We may require verification of the agent's authorization before processing the request.
Groundspace is operated from the United States. If you access Groundspace from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Privacy laws in those countries may differ from the laws in your location.
If you are located in the EEA, UK, or Switzerland, the General Data Protection Regulation (GDPR) or equivalent legislation may apply to our processing of your personal information.
Lawful basis for processing. We process your personal information on the following lawful bases:
Data transfers. When we transfer personal information from the EEA, UK, or Switzerland to the United States or other countries, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms.
Your rights. In addition to the rights described in Section 8, if you are in the EEA or UK you also have the right to lodge a complaint with your local data protection supervisory authority.
To exercise your rights or ask questions: support@groundspace.co
When you visit our website, we and our service providers may use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browser, device, and how you interact with the site.
Types of cookies we may use:
Most browsers allow you to control cookies through your browser settings. You can also opt out of Google Analytics data collection by using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).
Our mobile app does not use browser cookies. Usage data within the app is collected as described in the Device, Usage, and Technical Information section above.
Do Not Track: Some browsers send a "Do Not Track" signal. Our website does not currently respond to Do Not Track signals. We will update this section if our practices change.
You can delete your Groundspace account at any time directly in the mobile app: open the menu, go to Account Info, and choose Delete Account. Deletion is immediate and permanently removes your account and the data associated with it. You may also request account deletion by contacting us at: support@groundspace.co
When your account is deleted, we will delete or de-identify personal information associated with your account unless we are required or permitted to retain certain information for legal, security, fraud prevention, or legitimate business purposes.
Groundspace is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
If you believe a child has provided personal information to Groundspace, please contact us.
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure, including encryption in transit, access controls, and regular security assessments. However, no internet-based service can be guaranteed to be completely secure. You use Groundspace at your own risk.
Groundspace may use third-party services to provide authentication, hosting, AI functionality, payment processing, analytics, crash reporting, and other features. These third-party services may collect and process information according to their own privacy policies.
Examples of service providers we may use include:
If you download Groundspace through the Apple App Store, Apple may require us to provide privacy details about the types of data collected by the app and how that data is used. Our App Store privacy disclosures are intended to summarize our practices, but this Privacy Policy provides additional detail.
We do not sell your personal information. If our practices change in the future, we will update this Privacy Policy and provide any legally required notices or choices.
We may update this Privacy Policy from time to time. If we make material changes, we may notify you by updating the "Last Updated" date, posting a notice in the app, sending an email, or using another reasonable method. Your continued use of Groundspace after an updated Privacy Policy becomes effective means you accept the updated policy.
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Groundspace LLC
Email: support@groundspace.co
Website: https://groundspace.co